Shipping policy

CREDITS, RETURNS & EXCHANGES FOR PERISHABLES

We stand behind the quality of all our coffees and premium made island products. Please note that we do not provide refunds or returns for perishable products.

If you receive the wrong items, please contact us within 7 days of receipt and we’ll gladly provide a replacement or credit. We may request you mail it back for inspection and assessment.

COVID UPDATE: We are not responsible for the tracking or delivery of packages once they leave our facility and are in the hands of the carrier. Carriers are experiencing record volumes and transit times may change based on conditions at the time. We are not responsible for packages that are delayed or changes in transit time due to Force Majeure. However, if your package fails to arrive or disappears enroute, please contact us at info@alohafarmscafe.com